Refund policy

Returns

You can return unopened items in their original packaging within 30 days of purchase with your receipt or proof of purchase. After 30 days we cannot offer a refund or exchange.

The following items cannot be returned:

• Custom and personalized items, such as plates, shirts or bags printed with your text or lodge name
• Sale items
• Gift cards and digital products such as eBooks

How to return an item

Email support@357designs.com with your order number before sending anything back. Then mail the item to:

357 Designs
PO Box 43322
Chicago, IL 60643

Return shipping is paid by you and is not refunded. We recommend a trackable, insured shipping method, because we cannot be responsible for returns lost in transit.

Refunds

Once we receive and inspect your return, we will email you to confirm whether it is approved. Approved refunds are credited to your original payment method. Original shipping charges are not refunded.

Damaged or defective items

If any product arrives damaged or defective, contact us at support@357designs.com with your order number and a photo of the item, and we will send a replacement. This applies to custom and personalized items too.

Questions

For any questions about returns or refunds, email support@357designs.com.